Momentum

TERMS & CONDITIONS

Momentum Course – The Confident Voice

Last updated: 01/02/2026

These Terms & Conditions apply to the purchase and use of the Momentum digital course provided by The Confident Voice.

By purchasing and accessing this course, you agree to the following terms.

1. About Momentum

Momentum is a self-paced digital course designed to support confident communication, speaking presence, and ease in high-pressure speaking situations.

Momentum is an educational and personal development programme. It does not constitute medical advice, psychological treatment, psychotherapy, or mental health care.

Participation is voluntary, and you are responsible for how you engage with and apply the content.

2. Access to the course

Once payment has been successfully processed, you will receive an email with instructions to access the Momentum course.

Access is provided immediately after purchase and is for personal use only.

You are responsible for ensuring that the email address provided at checkout is correct. If you do not receive access details, please check your spam or promotions folder before contacting support.

3. Payment

Momentum is available as a one-off payment of £123.

All payments are processed securely via Stripe.
No subscriptions or recurring payments are involved.

4. Refund policy

Momentum is a digital course with instant access.

Because access to the course materials is provided immediately after purchase, all payments are non-refundable.

Please ensure you have read the course description carefully and are happy to proceed before purchasing. If you have any questions prior to purchase, you are encouraged to get in touch.

5. Intellectual property

All materials included in Momentum — including videos, audio recordings, written content, exercises, frameworks, and downloads — are the intellectual property of The Confident Voice.

You may not:

Share, distribute, copy, or resell any part of the course
Reproduce the materials for commercial use
Provide access to the course to others

Access is granted to the individual purchaser only.

6. Use of the course

Momentum is intended to support learning, reflection, and personal development.

You agree to engage with the course respectfully and for its intended purpose. Any misuse of the materials may result in access being withdrawn without refund.

7. Visualisations and guided exercises

Momentum includes guided visualisations and reflective exercises.

You agree to engage with these exercises only when you are in a safe, comfortable environment.

You must not take part in visualisations or guided exercises while:

Driving
Operating machinery
Or undertaking any activity that requires your full attention

If at any point you feel uncomfortable, you are encouraged to stop the exercise and ground yourself.

8. Limitation of liability

While every effort is made to deliver Momentum to a high standard, The Confident Voice is not responsible for:

How the course content is interpreted or applied
Any outcomes resulting from participation in the course
Technical issues outside of our control (such as email delivery, internet access, or third-party platforms)

Nothing in these Terms limits liability where it would be unlawful to do so.

9. Updates and changes

Momentum includes lifetime access to the current version of the course. Course content may be updated or adjusted over time.

These Terms & Conditions may also be updated occasionally. The version published on the website at the time of purchase will apply.

10. Contact

If you have any questions about these Terms & Conditions or need support with the course, please contact:

Email: hello@charlienightingale.com

11. Governing law

These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales.

The Confident Voice – Momentum

Last updated: 01/02/2026

This Privacy Policy explains how your personal information is collected, used, and protected when you visit this website or

purchase the Momentum course.

1. Who we are

Momentum is provided by The Confident Voice.

For the purposes of UK data protection law, we are the “data controller” of your personal information.

Contact email: hello@charlienightingale.com

2. What information we collect

We may collect the following personal information:

Your name
Your email address
Payment information (processed securely by Stripe — we do not store card details)
Any information you choose to share if you contact us by email

3. How your information is used

Your information is used to:

Process your purchase and provide access to Momentum
Send essential emails relating to your purchase (access details, course information)
Respond to enquiries or support requests
Improve the course and user experience

We do not sell, rent, or trade your personal data.

4. Email communications

After purchasing Momentum, you will receive emails relating to your course access and experience.

If you choose to opt in to additional emails (such as updates or insights), you can unsubscribe at any time using the link provided in those emails.

Essential service emails (such as access information) cannot be unsubscribed from while you have access to the course.

5. Payment processing

Payments are processed securely via Stripe.

We do not store or have access to your full payment card details. Stripe processes your data in accordance with their own

privacy and security policies.

6. Data storage and security

Your personal information is stored securely using trusted third-party services such as email and payment platforms.

Reasonable steps are taken to protect your data from loss, misuse, or unauthorised access.

7. Cookies and website data

This website may use cookies or similar technologies to improve functionality and understand how visitors use the site.

You can control or disable cookies through your browser settings.

8. Your rights

Under UK data protection law, you have the right to:

Request access to the personal data we hold about you
Request correction or deletion of your data
Object to or restrict certain types of processing

To exercise these rights, please contact us using the email address above.

9. Data retention

Your personal data is retained only for as long as necessary to provide the course and meet legal or administrative requirements.

10. Changes to this policy

This Privacy Policy may be updated from time to time.

The most current version will always be available on this website.

11. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: hello@charlienightingale.com